About remi Casino & Sportsbook
We at remi provide an online entertainment service available where local law permits. Our platform combines live-dealer casino tables, sports betting, virtual sports, and slot games in one mobile-first experience. We operate 24 hours a day, seven days a week, accepting deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer.
Our mission is straightforward: deliver a transparent, secure, and accessible gaming platform. We focus on account security, fast withdrawals, and responsive customer support. Every feature on remi is designed around the mobile experience, so you can play from anywhere with a stable internet connection.
This page outlines who we are, what remi offers, and the principles that guide our operations. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What We Offer on remi
remi operates five core product categories. Live-dealer tables are the cornerstone — we stream blackjack, roulette, baccarat, and Sic Bo from multi-camera studios throughout the day. These games feature certified dealers, real equipment, and transparent outcomes visible on your screen.
Our sportsbook covers football (Liga 1, Piala AFF, Champions League, Premier League), motorsports (MotoGP), and esports (Mobile Legends, Free Fire, PUBG Mobile). We update odds in real time and accept wagers until match start. Virtual sports run continuously on a fixed schedule, so you can place bets whenever you want without waiting for real-world events.
Slot games on remi include Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. These use certified random-number generators and display payout percentages transparently. All games are audited by independent testing labs.
Payment options are central to our service design. We accept six payment methods and four Indonesian banks because we know our users in Jakarta, Surabaya, Bandung, Medan, and Semarang use different platforms. QRIS deposits complete in seconds. E-wallet transfers via e-wallet, mobile banking, or local payment arrive instantly. Bank transfers take 1–2 hours during business hours. All transactions are encrypted and verified automatically.
Withdrawals on remi are processed Monday–Friday, 09:00–17:00 Jakarta time. We handle requests in the order received. E-wallet withdrawals typically complete within one business day; bank transfers may take 2–3 days depending on your bank's clearing window. Account verification is required before your first withdrawal — a standard anti-fraud measure.
How We Protect Your Account
Security on remi starts with encryption. All data in transit uses TLS 1.2 or higher. Passwords are hashed using industry-standard algorithms. Login sessions time out after subject to verification of inactivity to prevent unauthorised access on shared devices.
We use one-time PINs (OTP) for sensitive actions like withdrawals and password resets. These codes are sent to your registered phone number or email and expire after five minutes. Never share your OTP with anyone — our support team will never ask for it.
Account verification prevents fraud and money laundering. Before your first withdrawal, we ask for a copy of your ID and a selfie holding your ID. This takes a few minutes to complete and is required by law in most jurisdictions. Once verified, your account remains verified; you do not need to re-verify for future withdrawals.
Our Commitment to Fairness
All games on remi use certified random-number generators. These are audited by independent testing labs and we publish audit reports on our site. Live-dealer games (roulette, blackjack, baccarat, Sic Bo) feature physical equipment and multi-angle cameras so you can verify outcomes in real time. Slot games display theoretical payout percentages in their rules.
We do not adjust odds based on your betting history, and we do not claim to predict outcomes. Games are purely chance-based. Sportsbook odds are set by our risk management team and updated according to market movement and betting volume. Virtual sports use certified RNG engines with fixed schedules and no player input.
Payout calculations on remi are transparent and automatic. When you win, your balance updates immediately. There is no manual review or discretionary withholding. If a payout is delayed, we notify you with a specific reason — for example, pending account verification or a technical issue that we then resolve.
Mobile-First Design and Support
remi is built for mobile from the ground up. The app adapts to any screen size and rotates between portrait and landscape modes. Video streams adjust bitrate automatically based on your connection speed — on WiFi or 4G you get full quality; on slower connections we reduce resolution to prevent buffering.
Push notifications keep you updated. You can choose to receive alerts for new live-dealer tables, sportsbook odds changes, virtual sports events, or slot game releases. Customise notifications in your account settings.
Our support team is available via in-app chat, email, and the contact form on our site. We respond in English and Indonesian. Response times during business hours (Monday–Friday, 09:00–17:00 Jakarta time) are typically under 2 hours. Outside business hours, we acknowledge your message and respond the next business day.
Where We Operate
remi is available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
We do not claim to hold licences in specific countries. Our service is available to account holders in supported regions only. If access is restricted in your area, remi cannot be used.
Related guides
user First and, Main Info.
remi-in We in — Info before, Promotion after —.