remi Legal Notice
Access to remi is restricted by jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that access to and use of remi comply with the laws of their own jurisdiction before opening an account.
This page sets out the legal framework under which we operate remi. We are transparent about where we operate, who may use our platform, and what legal obligations users must meet. Our services are available only where applicable law permits. If you are unsure whether remi is legal in your area, do not open an account — contact your local regulatory body for guidance.
We take legal compliance seriously. We maintain records of all user accounts and transactions, cooperate with law enforcement when legally required, and follow anti-money-laundering and know-your-customer (KYC) protocols. This page covers service availability, account eligibility, legal jurisdiction, and contact details for legal inquiries.
Service Availability and Geographic Restrictions on remi
We at remi do not claim to hold gaming licences in any specific country. Our services are available only in jurisdictions where online wagering is legally permitted and where we have chosen to operate. We do not operate in jurisdictions where online gaming is prohibited by law.
If you access remi from a jurisdiction where online wagering is prohibited, you do so at your own legal risk. remi is not responsible for any legal consequences you may face as a result. We may suspend or terminate your account without notice or refund if we discover that you are accessing remi from a prohibited jurisdiction.
Service availability is subject to change. We may restrict or withdraw remi services from any jurisdiction at any time, with or without notice. We will attempt to notify affected users, but we are not obligated to provide advance warning or compensation for service withdrawal.
Account Eligibility and User Responsibility on remi
To open an account on remi, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. You must not be prohibited from using remi by any local, state, or national law. You warrant that your access to and use of remi is lawful in your jurisdiction.
remi is not responsible for your breach of local law. If you open an account in violation of your jurisdiction's laws, any losses you suffer are your responsibility. We may report you to relevant authorities if we become aware that you are using remi illegally.
You agree that if your jurisdiction prohibits online wagering after you open your account, you will immediately cease using remi. We are not obligated to refund balances in such cases, and we may forfeit your balance if you continue to use remi in violation of new or changed local law.
Legal Jurisdiction and Dispute Resolution on remi
remi operates from jurisdictions outside your country. This means that our legal obligations, the interpretation of our terms, and the resolution of disputes may be governed by laws outside your jurisdiction. By opening an account on remi, you accept that disputes will be handled through our internal dispute resolution process, not through your local court system.
We cooperate with law enforcement and regulatory authorities when legally required. If we receive a court order, subpoena, or regulatory directive demanding information about your account, we will comply. We will not notify you in advance of disclosure unless permitted by law.
Any legal action against remi must follow our terms and conditions and be brought only through the dispute resolution mechanism we specify. You waive your right to pursue legal action in your local court. You also agree not to pursue class-action litigation against remi.
Payment Method Restrictions on remi
We accept deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet) only. All payment methods must be registered to your name. You may not use another person's payment method to fund your remi account.
Payment methods themselves may have geographic or legal restrictions. If your bank or e-wallet provider prohibits transactions with remi, we cannot override that restriction. We are not responsible if your payment method declines a deposit or withdrawal. Some jurisdictions restrict payment flows to online gaming operators; you are responsible for ensuring that your payment method is legally usable for remi transactions in your jurisdiction.
We do not accept cash, cryptocurrency, wire transfers from third parties, or other informal payment methods. We require clear audit trails for all transactions for compliance purposes.
Contact for Legal Inquiries on remi
If you have legal questions about remi, including questions about service availability in your jurisdiction, contact our support team. We are available during business hours (Monday–Friday, 09:00–17:00 Jakarta time) via in-app chat or email. We respond to all legal inquiries within 5 business days.
Government agencies, law enforcement, and regulatory bodies may direct legal inquiries to our compliance team. Requests must be in writing and include proper legal authority (court order, subpoena, or regulatory directive). We will respond in accordance with applicable law.
Related guides
Summary: Your Legal Responsibility on remi
Opening an account on remi means you confirm that access and use of remi are lawful in your jurisdiction. You assume all legal risk for your use of remi. We are not responsible if remi is illegal where you live, and we will not refund your balance or provide legal defence if you face legal consequences.
If you have any doubt about the legality of remi in your jurisdiction, do not open an account. Verify the law in your area before accessing our platform. We encourage all users to approach remi responsibly and lawfully.